What are the six steps that you can use to solve any computer problem?
Here are the six steps you can take to solve any computer problem.
1. Identify The Problem.
You identify the problem in the first step of the troubleshooting process. Is your display not turning on? , why isn’t my printer printing? , the internet is down? This step serves as the framework for the rest of the troubleshooting stages.
2. ESTABLISH A THEORY OF CAUSE OF PROBLEM.
Based upon your experience, you can decide the reason behind the problem. You can list them out and you can share them with you friends to know weather they know about it or not. Once you have decided the final reason behind the problem, you can take the third step.
3. TEST YOUR THEORY TO DETERMINE CAUSE.
In this step, you’ll put your theory from step 2 to the test to make sure it’s correct. Is there no access to the internet? Check to see if the router’s status lights are on. Why isn’t my printer printing? Check to see if the paper tray is full. Why isn’t the display turning on? Make sure the monitor is turned off.
4. PREPARE AN ACTION PLAN AND IMPLEMENT IT.
This phase requires you to devise a strategy for resolving the problem you’ve discovered. Is the display turned off? Connect the computer to the power source. Why isn’t my printer printing? Paper tray should be refilled. Is there no access to the internet? Reset your router’s power.
5. VERIFY YOUR SYSTEM FUNCTIONALITY.
In this step you ensure that you’ve fixed your problem and everything is functioning as it’s suppose to.
6. FINDING DOCUMENTS.
In the final steps you document the steps you took to solve your problem. This allows you or someone else to reference the documentation in case the issue arises again.
But what to do, if you don’t find following these steps to be helpful? It’s simple! You contact us and we will help you in solving your problem with your computer. We are available 24 hours a day and 7 days in the week. Our experts can guide you in several ways and you can resolve your problem at home! You can call now at – and let us help you.