From PCTECHAID.COM

Learn The Correct Way To Conduct A Telephone Call To Troubleshoot Your Computer Problem.

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Can telephone calls help in troubleshooting computer problems? Yes of course! But do you know how to make your call?

Try to get informations from the customer before escalating the situation.

To assist the consumer in understanding the troubleshooting procedure, explain each step.

Sometimes, it is better to talk to an expert for solving problems related to machines.

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James (Expert)